Reference

Privacy Policy for Your Account Data

Our Privacy Policy explains what data we collect when you open a maniatoto account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Account clarityWallet recordsCookie choicesSecurity requests

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How We Use DANA And QRIS Data

maniatoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect account details you submit, including your phone number and verification responses, to create access and protect the account from unauthorised entry. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may retain transaction references, status, amount and timing so

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we can match a wallet action to your account and resolve a receipt question. Device type, browser signals, login time and session activity help us detect unusual access and maintain session security. We use data for account service, payment reconciliation, support handling, legal duties and internal
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security checks. We do not use one purpose as permission for an unrelated purpose without explaining the change. Where local law permits, this policy applies to your use of the service; where requirements differ, local law controls.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY SUPPORT

Get Privacy Help Through Support Chat

A clear contact path matters when a wallet record or account detail looks wrong.

Support Chat Center Open Support Chat Center from the account help path when you need a Privacy Policy answer, a data correction request or clarification about a DANA, OVO, GoPay or QRIS record.

Account verification We may ask you to confirm your registered phone or another account step before discussing personal data. This helps us avoid sending account details to the wrong person during a privacy request.

Payment receipts Keep the relevant receipt reference when asking about a wallet status. Our support path can use the DANA, QRIS, bank transfer or virtual account reference to narrow the record you mean.

DATA PRACTICES

How We Protect Your Account Records

Privacy work follows the same account steps you see when signing in: we limit record access, check unusual device activity and ask for verification before discussing protected details.

Data handling

We use account, device and transaction data for stated service purposes such as access checks, payment matching, support replies and security review. We limit internal access to the records needed for that task.

Cookie settings

Cookies can remember a session and help us understand whether a login request comes from a familiar device. You can manage cookie behaviour through your browser, although some account steps may then need repeating.

Account security

A phone verification step may be required before account access or a privacy response. Device and session signals can also be checked when a login pattern appears unusual or a protected record is requested.

Retention period

We keep records only while they support account service, payment reconciliation, security, dispute handling or a legal duty. A request about deletion or retention can be sent through Support Chat Center.

Data corrections

If your registered phone, account detail or payment reference is inaccurate, tell us which field needs attention. After an account check, we can assess the correction and explain any limitation.

Contact route

Use Support Chat Center for access, cookie, retention or data questions. Include your account step and the relevant record type, but do not post a password, wallet PIN or full payment credentials.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the questions we expect before you open an account or connect a local wallet. They cover the data linked to login, payments, cookies, device activity and support requests. If your situation needs a record-specific answer, sign in where possible and contact Support Chat Center. Account access and eligibility depends on local law, so we apply the rule relevant to your location.

It covers data collected during account opening, phone verification, login, wallet activity, cookie use, device sessions and support contact. It also explains why we use those records, how long they may remain, and how you can request access, correction or deletion.

The policy covers references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We may use status, timing, amount and receipt references to match a transaction with your account and answer a payment record question.

Yes. Contact Support Chat Center and request a data access check. We may first confirm your registered phone or another account step, then assess which records can be provided and whether local legal requirements limit the response.

Send the correction request through Support Chat Center and identify the field that appears wrong, such as a phone detail or payment reference. We will verify the account before changing a record and explain if another step is required.

You can ask for deletion through Support Chat Center. We assess the request against active account needs, payment reconciliation, security checks, disputes and legal duties. Some records may need to remain for a defined operational or legal reason.

Yes. Cookies and similar device signals may keep a session active and help identify whether a login comes from a familiar device. Browser controls let you manage them, though refusing some cookies may require repeated sign-in steps.

Open Support Chat Center after signing in where possible and state whether your request concerns access, correction, deletion, cookies, retention or a payment record. Do not send a password, wallet PIN or complete payment credentials in the message.

Privacy Policy for Your Account Data

Get Privacy Help Through Support Chat

How We Protect Your Account Records

Data handling

Cookie settings

Account security

Retention period

Data corrections

Contact route

Privacy Policy Answers For Indonesia

01 What does the maniatoto Privacy Policy cover?

02 What payment data does the Privacy Policy mention?

03 Can I ask what data maniatoto holds about me?

04 How do I correct an account detail under this Privacy Policy?

05 Can I request deletion of my maniatoto data?

06 Do cookies appear in the maniatoto Privacy Policy?

07 How can I contact maniatoto about a Privacy Policy request?

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